
Elastic Cloud Enterprise (ECE) upgrade and storage optimisation for one of the largest private banks in Asia for global traffic monitoring



Client
The client is one of Asia’s largest private sector banks, serving over 70 million customers through online and mobile banking platforms. Known for its innovation in digital banking, the bank manages high-volume traffic across global infrastructure.
Project Context
The bank had deployed Elastic Cloud Enterprise for traffic monitoring and relied on third-party infrastructure for storage. Facing performance issues and lacking internal Elastic expertise, they sought a partner to optimize and upgrade their stack.
Challenges
Existing setup was facing availability and performance issues
In-house team lacked expertise in Elastic best practices
Solution
Collaborated with internal teams to perform health checks
Optimized storage using dedicated warm storage nodes
Trained the internal IT team for ECE usage
Project Objectives
Upgrade to ECE v1.12
Run cluster-wide health checks and resolve bottlenecks
Optimize storage via node role segmentation
Solution Delivery
SquareShift upgraded the platform to ECE v1.12, restructured node roles for performance and storage balance, and provided knowledge transfer sessions to the IT teams for long-term maintainability.
Testimonial
SquareShift’s upgrade roadmap gave our Elastic infrastructure a new lease of life