
Seamless Migration to Elastic Cloud for a Leading IT Services Provider in the USA



Client
The client is a U.S.-based IT services and system integration provider. They specialize in enterprise infrastructure solutions, including Cisco networking, VMware, and Veeam services. Their distribution model is dealer-based, serving a dynamic supply chain.
Project Context
With over 1,000 indices, 7TB of data, and active live ingestion, the client needed to migrate from an on-prem Elasticsearch cluster to Elastic Cloud without impacting daily operations.
Challenges
- Complexity of migrating system and live data
- Risk of misconfiguration in CCR, ILM, and Fleet
- Migration downtime limited to 4–6 hours
Solution
- Phased snapshot restoration with full validation
- Migrated system indices first, then live/historical data
- Custom scripts for security and policy replication
- Optimized frozen tier storage
Project Objectives
- Migrate 7TB of data and 1,000+ indices
- Replicate security configurations, ILM policies, and agent setups
- Enable cost-optimized tiered storage
- Achieve near-zero downtime during migration
Solution Delivery
SquareShift executed a phased migration with test validations and configuration transfers. ILM, agent, and security policies were replicated precisely to maintain full continuity.
Testimonial
SquareShift’s strategy delivered a smooth transition with zero surprises & we're now future-ready