
Elasticsearch performance and availability improvement for a global financial services conglomerate



Client
The client is a 170-year-old global financial services conglomerate offering banking, investment, and digital products to millions of users worldwide.
Project Context
The client faced critical issues with their 24-node, 718-index Elasticsearch deployment, impacting availability and user experience for 25M+ visitors.
Challenges
Persistent slowdowns and instability in a high-volume Elasticsearch cluster.
Lack of modern configuration and optimization across 24 nodes.
Solution
Conducted a detailed 20-point health check across all indices.
Performed root cause analysis based on cluster stats and error logs.
Developed a strategic migration plan to update all index templates.
Project Objectives
Perform detailed health checks and identify root causes of performance issues.
Migrate legacy index templates to modern component-based templates.
Improve overall performance and availability.
Solution Delivery
SquareShift executed a cluster-wide health audit, fixed systemic issues, and migrated all indices from legacy formats to modern configurations to ensure stable, high-performance search across global systems.
Testimonial
With SquareShift’s expert tuning, our search systems are now resilient and future-ready