AIOps and Monitoring for a Leading Government Healthcare Provider
Client
The client is a public sector healthcare entity responsible for managing a nationwide network of hospitals and primary healthcare clinics. Their digital infrastructure supports mission-critical operations in patient management, staff coordination, and health data security.
Project Context
The client faced challenges managing a complex hybrid infrastructure spanning on-prem and cloud, with legacy and modern devices. They needed scalable AIOps and security observability with role-based control and ML capabilities.
Project Objectives
- Comprehensive monitoring for network and devices
- Role-based access controls
- Efficient log and metric flow across SNMP, syslog, and accelerators
- Scalable storage with tiered indexing
Challenges
- 8TB/day data across 10 million events/minute
- Device diversity and protocol inconsistencies
- Lack of dashboarding and correlation capabilities
Solution
- Built custom SNMP and syslog adapters
- Developed 35 dashboards across teams and protocols
- Used Elastic ingest pipelines with lifecycle policies for cost efficiency
