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Elastic Professional Services Partner

Hello Elastic sales, partner, field, marketing, and professional services teams.

SquareShift is an Elastic Premier Partner and Elastic Generative AI Partner that delivers Elastic professional services: consulting, migration, support and training. Bring us in where an Elastic opportunity needs proof, specialist depth, and delivery ownership. Five years and 50+ engagements alongside Elastic teams — from first call and one-week POC to the ProServ-ready SOW and delivery after close.

Talk to the partner team Elastic services
01 Full credibility proof

Every Elastic credential the field can check before bringing us in.

The credentials that make co-sell legitimate: partner status, individual Elastic certifications, and delivery at production scale.

Elastic Generative AI Partner badge Elastic Partner badge Elastic Certified Engineer badge Elastic Certified Analyst badge Elastic Certified Observability Engineer badge Elastic Certified SIEM Analyst badge

Elastic Premier Partner

Our Elastic partner status, held alongside the Elastic Generative AI Partner credential.

Explore Elastic work

Elastic Generative AI Partner

GenAI seller depth for Elastic-led AI opportunities.

Elastic Certified Engineer

A delivery bench ready for search, migration, and platform work.

Elastic Certified Analyst

Analysis depth for discovery, sizing, and customer workshops.

Elastic Certified Observability Engineer

Observability delivery for logs, metrics, traces, APM, and AIOps.

Elastic Certified SIEM Analyst

Security depth for SIEM, EDR, XDR, and SOC 2-aligned work.

50+ Elastic engagements

Professional services engagements delivered alongside Elastic's own teams over five years.

70+ certified engineers

Hands-on Elastic depth across the whole stack.

15 billion documents migrated

Production scale across client engagements.

Elastic Generative AI Partner (GenAI Certified Seller) — certified to deliver GenAI solutions on Elastic.

02 The partnership

50+ Elastic engagements in five years. That's a partnership, not a badge.

Professional services work delivered together with Elastic's teams over five years, not a logo collected once.

  1. Engagements, delivered alongside Elastic's teams

    Professional services work delivered hand-in-hand with Elastic's own teams, engagement after engagement.

  2. Years of delivery together

    Our consultants are used to working inside Elastic-led pursuits and Elastic-led delivery motions.

  3. Certified engineers, embedded shoulder to shoulder

    Our consultants work hands-on inside these engagements alongside Elastic's teams, and Elastic's field and delivery teams value working with our people.

03 The partner playbook

We work the whole deal with you: from demand generation to a closed, delivered win.

We generate demand alongside your team, convert it into qualified leads, carry those leads to opportunity, help you close, and then deliver to success. Eleven commitments, in sales-cycle order.

Phase 1 · Steps 01–03 Generate demand and leads

We create the pipeline with you, before an opportunity exists.

  1. 01
    Demand generation

    Territory demand in-market

    We run Elastic webinars, workshops, campaigns, meetups, and events that give the field a reason to open search, observability, security, migration, and AI conversations.

  2. 02
    Lead generation

    Share your prospects. We generate the leads.

    Hand us your target accounts and we run the outreach, events, and follow-up that turn them into qualified leads, each with buyer context, likely Elastic fit, and a first technical angle for the seller.

  3. 03
    Lead-to-opportunity conversion

    Lead-to-opportunity conversion with technical weight

    We join early qualification, map the customer problem to the right Elastic motion, and help the Elastic team decide whether the account is ready for discovery.

Phase 2 · Steps 04–06 Win the technical decision

From the first customer call to a working proof.

  1. 04
    First customer call

    First customer call prepared before the room opens

    We review the account, current stack, likely search, observability, security, migration, or AI need, and the first set of solution options before Elastic meets the customer.

  2. 05
    Second and third meetings

    Second and third meetings move the technical decision

    We join discovery, architecture, demo planning, and objection handling so the Elastic team can answer deeper questions without waiting for scarce SA time.

  3. 06
    Free POC in one week Field promise

    Free POC in one week

    For qualified opportunities, we build a focused Elastic proof that tests the winning use case, shows the customer progress, and gives the field evidence for the next step.

Phase 3 · Steps 07–10 Close the deal

Roadmap, SOW, and a commercial path that gets the customer to sign.

  1. 07
    Elastic/customer workshop and roadmap

    Customer workshop to roadmap

    We run workshops with Elastic and the customer, then convert the POC into a phased roadmap, delivery plan, risk register, and owner list.

  2. 08
    Commercial paperwork Field promise

    ProServ-ready SOW and commercial pack

    We turn the roadmap into the scope, assumptions, timeline, delivery model, and commercial narrative Elastic needs to move the opportunity forward.

  3. 09
    Phased engagement

    Small first phase when the deal needs one

    We can start with an assessment, tuning sprint, migration plan, managed-services pilot, resource augmentation, or focused solution package.

  4. 10
    Commercial flexibility

    Commercial path matched to account value

    We help Elastic shape the entry motion around the customer size, urgency, and expansion path, so the first engagement does not block a larger Elastic opportunity.

Phase 4 · Step 11 Deliver to success

Through build, migration, run, and handover, until the customer sees the outcome.

  1. 11
    Transparency and delivery Field promise

    Transparent delivery after close

    We keep Elastic stakeholders visible, keep the customer priority clear, and deliver with senior people through build, migration, run, and handover.

Elastic consulting partner: how we work with Elastic

As an Elastic consulting partner, we join Elastic-led deals where they need us: first call, one-week POC, SOW and delivery. The same team delivers Elasticsearch professional services after close, across search, observability, security and migration.

An Elastic professional services partner delivers Elastic projects for Elastic customers: scoping, building, migrating and running them. SquareShift does this as an Elastic Premier Partner, with 70+ certified engineers, under Elastic's badge or on our own paper.

Elastic professional services from a certified partner: engaged on the terms your deal needs.

When an Elastic customer needs hands on the keyboard, we staff it: under Elastic's badge or on our own paper, at the seniority, location, and commitment the engagement calls for.

How we contract

  • 01

    Deliver under the Elastic badge

    Our consultants join Elastic-led engagements as part of your professional services team, working to your methodology, in your name, and reporting through your engagement lead.

  • 02

    Or contract directly on our paper

    When Elastic would rather not hold the services line, we contract directly with the customer and keep you close to every milestone and expansion signal.

  • 03

    Blended teams, tiered rates

    We mix principal, senior, and delivery-level consultants on one team, so the rate matches the work rather than charging the top rate for every hour.

How we staff

  • 04

    Consultants ready to deploy

    A certified bench across search, observability, security, and migration means we can staff a qualified engagement in days, not a hiring cycle.

  • 05

    Scale up, scale down

    Add specialists for a cutover or a go-live, then step back to a steady-state team. Capacity follows the plan, not a fixed headcount.

  • 06

    Fractional specialists

    Not every account needs a full-time engineer. Bring in a relevance, SIEM, or observability specialist part-time, for exactly the hours that move the work.

How we show up

  • 07

    On site in Asia and North America

    Our consultants travel and work from customer locations across Asia and North America when the engagement benefits from being in the room.

  • 08

    A named engagement and delivery manager

    Every engagement has one accountable owner who runs cadence, risk, and status, so Elastic never has to chase for an update.

  • 09

    Senior people stay on the work

    The consultants who scope the engagement are the ones who deliver it, through build, cutover, and handover.

Tell us the customer, the scope, and the start date. We will come back with a team, a rate card, and a contracting path.

Staff an Elastic engagement

Elastic motions the field can put in front of customers now

Eight opportunity lanes across AI, search, observability, security, migration, managed run, and joint GTM. Start with the lane that matches the account; the same senior engineers carry it through.

Related pages: Elastic migrations, Elastic training and AI-powered search.

AI search and RAG on Elastic

  • 01AI search
  • 02Semantic search
  • 03Vector search
  • 04Hybrid retrieval
  • 05RAG on Elastic

AI application and agent observability on Elastic

  • 01AI application observability
  • 02RAG monitoring
  • 03Agent monitoring
  • 04AI blast-radius analysis
  • 05Conversational AI analytics

Search relevance and product discovery

  • 01Search relevance
  • 02Product discovery
  • 03Multilingual search
  • 04Multimodal vector search
  • 05Elastic Search UI

Elastic Observability, AIOps, and telemetry consolidation

  • 01Elastic Observability
  • 02AIOps
  • 03Logs, metrics, and traces
  • 04APM
  • 05Fleet
  • 06RUM and synthetics
  • 07OpenTelemetry
  • 08Cribl

Elastic Security, SIEM, EDR, and XDR

  • 01Elastic Security and SIEM
  • 02EDR and XDR
  • 03SOAR with Tines
  • 04MITRE ATT&CK tuning
  • 05Cloud security
  • 06SOC 2-aligned SIEM

Migrations to Elastic

  • 01From Splunk
  • 02From Datadog
  • 03From New Relic
  • 04From Solr
  • 05From OpenSearch
  • 06From Algolia
  • 07From Swiftype

Managed operations and professional-services delivery

  • 01Managed operations
  • 02Professional-services delivery
  • 03Resource augmentation

Eight engagements

Solutions we’ve crafted for our clients.

All case studies
01 / Government 1.5 Terabytes a Day Monitored for a National Digital ID Program Read → 02 / Food & Beverage One of the World’s Largest Packaged Foods and Beverages Company Read → 03 / Financial Services 2,000 News Items a Second for a Global Proprietary Trading Firm Read → 04 / Aviation One Search Across Five Domains and Five Languages for a US Airline Read →
05 / Agriculture 30 Terabytes Moved in Five Minutes of Downtime for an AgriTech Platform Read → 06 / Financial Services 20 Production Hosts Modernized With Zero Downtime for a Global Bank Read → 07 / Financial Services SOC2-Ready Security Monitoring for a Singapore Bill Payments Platform Read → 08 / Automotive 100 Gigabytes of Logs a Day Unified for a German Luxury Carmaker Read →
Recognition

Elastic's own field teams vouch for how we deliver.

Feedback from Elastic's own field and delivery teams on prior engagements. De-identified: names and client details removed.

High praise from the customer on the relevancy-tuning work — they learned a ton and it made a real impact. Sorry to see the sessions end.
An Elastic delivery lead, relaying customer feedback
Thank you for the dedication and ownership through the entire project delivery. Looking forward to the next engagement together.
An Elastic partner manager
With excellent support from the team, we delivered the full scope to the customer's satisfaction — professional throughout. Looking forward to many more.
The Elastic field team

Senior people deliver each project from start to finish.

Any engagement you bring us gets senior, high-touch delivery, and your customer stays the priority.

01

Senior people, on the work

The team in front of your customer is senior and attentive, not a rotating junior bench.

02

Your customer comes first

The customer you introduced is treated as the priority, and bringing us in makes you look good.

03

High-touch, start to finish

We stay involved from the first session until the system is running.

Bring us in

Bring a deeply engaged Elastic partner into your next Elastic deal.

A partner that has delivered Elastic professional services alongside Elastic's teams, dozens of times over. Bring us in with confidence.

Talk to the partner team →